Contact Us
By-law Enforcement is responsible for enforcing Municipal By-laws to ensure a safe, quiet and enjoyable community for all residents. We are also here as a resource if you have questions or concerns relating to By-laws or other enforcement issues.
Our By-law Enforcement Officer investigates noise complaints, property standards issues, littering and dumping, parking and other matters concerning the Municipality of West Perth.
Reporting an infraction
You can report a possible by-law violation by completing the By-law Infraction Form or by contacting the By-law Enforcement Officer. Our office hours are Monday to Friday 8:30 a.m. to 4:30 p.m.
What you can expect when making a by-law complaint:
- You will be required to give your name, address, phone number and/or email address.
- You will then be asked for the details of the concern (where, when, what, how, who)
- The complaint will be investigated
- Please be patient, enforcement is a process and can take time
Any information you give us will remain confidential unless disclosure is required by law. The Clerk has the responsibility of determining whether to release any by-law information in accordance with the Municipal Freedom of Information and Protection of Privacy Act. Unless the matter goes to court, your name, address and telephone number will be kept confidential. Should the matter proceed to court, it is likely necessary for you to attend as a witness to the violation.
Anonymous complaints will not be investigated unless they are an immediate health and safety risk.
A courtesy warning is often issued on a first offence (not applicable to all regulatory by-laws such as those relating to parking infractions). Subsequent or continued violations may result in fines or court proceedings.
If immediate assistance is required outside of our regular hours, please contact OPP at (519) 348-8700 (non-emergencies only).