1. Any individual may seek to address the prohibited behaviour or activity themselves in the following manner by following the Informal Complaint Procedure:
- document the incident(s) where the Member may have contravened the Code of Conduct including dates, times, locations, other persons present, and any other relevant information;
- advise a third party about the concerns regarding the Member’s actions;
- advise the Member that the behaviour or activity appears to contravene the Code of Conduct;
- identify to the Member the specific provision(s) of the Code of Conduct that may have been contravened;
- encourage the Member to acknowledge and agree to stop the prohibited behaviour or activity and to undertake to refrain from future occurrences of the prohibited behaviour or activity;
- request the Integrity Commissioner to assist in an informal discussion of the alleged complaint with the Member in an attempt to settle or resolve the issue;
- if applicable:
- confirm to the Member that his or her response is satisfactory, or
- advise the Member that his or her response is unsatisfactory;
- consider the need to pursue the matter in accordance with the Formal Complaint Procedure, or in accordance with any other applicable judicial or quasi-judicial process or complaint procedure.
2. Individuals are strongly encouraged to pursue the Informal Complaint Procedure as the first means of remedying behaviour or activity of a Member that they believe violates the Code of Conduct.
3. With the consent of both the complaining individual and the Member, the Integrity Commissioner may participate in any informal process. The parties involved are encouraged to take advantage of the Integrity Commissioner’s potential role as a mediator/conciliator of issues relating to a complaint.
4. The Informal Complaint Procedure is not a precondition or a prerequisite to pursuing the Formal Complaint Procedure.